Knowledge Base
Your agent answers from the material you give it. Engine 64 supports three source types:
Websitepages for content that already lives onlineFilesfor PDFs, Word documents, text files, and Markdown filesFAQsfor short answers you want to state directly
What makes a good knowledge base
Prefer material that is current, specific, and written for the visitor. Remove duplicate policy versions and pages that say different things. When an answer is weak, improve the source that should contain it before adding more instructions to the agent prompt.
Engine 64 treats retrieved content as evidence, not instructions. Even so, only add sources you trust: crawled pages and uploaded files can still contain misleading or sensitive information.